Caution

If you are in an immediate crisis

• having thoughts of suicide or violence to yourself or someone else, or you feel in danger or
• you are at your wits' end

then online counselling is not appropriate for you at this time. Please do at least one of the following immediately:

• Call your local crisis line (number in the phone book or via the operator)
• Call 999 for police or ambulance (or 911 in USA). If you are a Deaf person, call 18000 (or 18000 112 999 from a mobile) - the operator will call the emergency services
• Call your doctor
• Go to Accident & Emergency of your local hospital
• Contact a trusted friend or relative and ask for help now
• Contact Childline 0800 1111 or textphone 0800 400 222 www.childline.org.uk
• Contact Samaritans by email: jo@samaritans.org or by phone - numbers including textphone on their website: www.samaritans.org In other parts of the world www.befrienders.org
• Call Women's Aid 24 National Domestic Violence Helpline (run in partnership between Women's Aid and Refuge): 0808 2000 247 www.womensaid.org.uk
• NHS direct 0845 4647 or textphone: 0845 6064647

Cocoon cannot be held responsible for helping you manage a crisis. If a crisis does occur, you must manage the crisis by using resources other than those offered by Cocoon.